SHARED SERVICES CENTERS: THEORETICAL INTRODUCTION AND PRACTICE IN PANDEMIC ERA (CASE OF SLOVAKIA AND CHINA)

DAGMAR GRACHOVÁ

https://doi.org/10.53465/EDAMBA.2021.9788022549301.121-130

 

Abstract: Since 2019, we have witnessed the global pandemic, which has affected all areas of economic life in all corners of the world. Neither Shared Services and Centers (SSCs) providing this type of services do not represent an exception and to some extent were hit by a pandemic. Shared services can be considered as a sector that constantly progresses and develops. This area is one of the few economic regions, where the pandemic has not left negative impacts and just the opposite. It has encouraged further development and progress of centers providing this kind of service. The article is an introduction to SSCs. It offers an overview of basic literature sources defining SSCs. It also includes an overview of SSCs resources according to functional management areas. The issue of SSCs is explained on the example of Slovakia. The article compares this small European country to the world leader in this area – China.

Keywords: Shared Service Centers, Slovakia, COVID-19

JEL classification: C13, F49, L80

Fulltext: PDF

Online publication date: 12 May 2022

 

To cite this article (APA style): 

Grachová, D. (2022). Shared Services Centers: Theoretical Introduction and Practice in Pandemic Era (Case of Slovakia and China). Proceedings from the EDAMBA 2021 conference, 121 – 130. https://doi.org/10.53465/EDAMBA.2021.9788022549301.121-130